EXISTING ORDERS: To contact us about your order by Email, please use our customer service contact form: Click Here

Please - Use only to inquire about existing orders otherwise see below. (For Tracking look under "Tracking Information" to the right).

We try to answer all Emails within 24 hours.
10:00 am - 2:00 pm Pacific Time Monday - Friday
If you need more contact information, see below.

(Tracking Request information see below)
Unless otherwise specified in your order, your shipment will be mailed through UPS. You items typically ship within 24 hours or less. Our tracking numbers update the following day into the computer mainframe at the main office. Therefore, please give 48 hours or an extra day or two before requesting any tracking information. Typically you should receive your items in 3 working days (not counting weekends and holidays) and a tracking number is not necessary - occasional an item will ship from another warehouse if your product is unavailable from the closest warehouse to you. In these rare cases, your items should take no longer than 4-5 working days. For more certain shipping please use UPS 2nd day air. If you would like a tracking number, please email us using the UPS Service Email Form (please do not use the standard customer service form) to request a copy of your tracking number... Otherwise, no news is good news.

Thank you for your understanding in this matter.
Customer Service.

Technical questions or general inquiries about our company or the products we sell please: Click Here

Please Note: For Detailed Technical Help, please contact the Manufacturer.

We try to answer all Emails within 24 hours.
10:00 am - 2:00 pm Pacific Time Monday - Friday
If you need more contact information, see below.

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